TRADE/WHOLESALE
Become a T-Sport Trade Partner
Join our growing network of mobility retailers, online sellers, care providers and independent businesses. Access competitive trade pricing, UK-based stock, spare parts, technical support and a growing range of mobility scooters and powerchairs.
Trade and Wholesale Opportunities
T-Sport is a UK-based mobility equipment supplier trading since 2019. We supply folding mobility scooters, powerchairs, batteries, accessories and replacement parts to customers throughout the UK and internationally.
Whether you operate a mobility shop, online store, repair centre, care organisation or another customer-facing business, our trade programme gives you access to approved dealer pricing without requiring you to purchase large quantities of stock.
Why Partner with T-Sport?
Competitive Trade Pricing
Approved trade partners receive discounted pricing across eligible products.
No Minimum Order Quantity
Order a single product for a customer or purchase multiple units for your own stock.
UK-Based Stock
Our products and spare parts are dispatched from our warehouse in Poole, Dorset.
Fast UK Dispatch
In-stock products are normally prepared for dispatch quickly using established UK courier networks.
Technical Support
Our team can assist with product information, troubleshooting, spare parts and after-sales enquiries.
Marketing Materials
Approved partners may request product images, specifications, manuals and selected video materials.
Dropshipping Available
We can dispatch eligible orders directly to your customer using the delivery information supplied with your order.
Spare Parts Support
We stock a growing range of batteries, chargers, wheels, controls, electrical parts and accessories.
Flexible Order Volumes
Our programme is suitable for both established retailers and smaller independent businesses.
Who Can Apply?
Applications are welcome from genuine businesses and organisations, including:
- Mobility equipment retailers
- Independent mobility shops
- Online retailers and marketplace sellers
- Medical equipment suppliers
- Care homes and care organisations
- Mobility scooter repair and service centres
- Exporters and international distributors
- Other businesses serving elderly or disabled customers
All applications are reviewed before trade pricing is activated. Additional business information may be requested as part of the approval process.
Trade Terms at a Glance
| Minimum order | No fixed minimum order quantity unless otherwise agreed. |
|---|---|
| Trade pricing | Approved discounts are applied to eligible products after the trade account has been reviewed and activated. |
| VAT | Prices displayed on our website are exclusive of VAT. VAT will be applied where required. |
| Payment | Payment is normally required in full before goods are dispatched. Proforma and VAT invoices can be provided. |
| Delivery | Delivery charges depend on the product, quantity, destination and courier service required. |
| Dropshipping | Eligible products may be dispatched directly to your customer. The trade partner remains responsible for providing complete and accurate delivery details. |
| Warranty support | Warranty support is provided subject to the applicable product warranty and assessment of the reported issue. |
| Returns | All trade returns require prior authorisation and must comply with the return conditions explained below. |
| Stock availability | Products are subject to availability. Expected restock dates are normally shown on the relevant product pages. |
Placing Trade Orders
Once your trade account has been approved, you may place orders directly through our website using your registered account. Any approved trade discount will be applied to eligible products.
For larger orders, pallet quantities, international deliveries or products requiring a formal quotation, please contact us before placing the order.
Dropshipping to Your Customers
Approved trade partners may order products for delivery directly to their customers. Please enter the customer's complete delivery address when placing the order and ensure that all details are accurate.
- The trade partner remains our customer for the order.
- The trade partner is responsible for communication with their customer.
- Incorrect or incomplete addresses may result in delays or additional courier charges.
- Delivery times are estimates and cannot be guaranteed in every case.
- Remote-area and offshore delivery surcharges may apply.
Warranty and After-Sales Support
Eligible products are supplied with the applicable T-Sport product warranty. The warranty period and coverage may vary depending on the product, component and date of purchase.
Where possible, we aim to resolve warranty issues quickly by identifying the affected component and supplying an appropriate replacement part. This can often avoid the delay and cost of returning the complete product.
If workshop inspection is required, the product may need to be returned to our service centre in Poole. Return arrangements, packaging requirements and transport responsibility will be confirmed after the issue has been reviewed.
- Proof of purchase and the product serial number may be required.
- Photos or videos may be requested before a return is authorised.
- Products must not be used if they may be unsafe.
- Unauthorised modification or incorrect repair may affect warranty coverage.
- Accidental damage, misuse, wear and tear and improper storage are not manufacturing defects.
- Consumable and wear items may have different warranty conditions.
The trade partner should normally act as the first point of contact for their customer and provide the information required for us to assess the issue.
Trade Returns
All trade returns must be authorised by T-Sport before goods are sent back. Please do not return a product without contacting us and receiving return instructions.
Non-Faulty Returns
- Acceptance of non-faulty trade returns is subject to prior approval.
- The product must be unused, complete and in resalable condition.
- The original packaging, manuals, accessories, keys and components must be included.
- The trade partner is responsible for return transport unless agreed otherwise.
- Original delivery charges are not normally refundable.
- A restocking, inspection, cleaning or repackaging charge may apply.
- Used, damaged, incomplete or specially ordered goods may be refused or subject to deductions.
Faulty or Damaged Products
Any suspected fault or transport damage should be reported as soon as possible. Please provide the order number, product details and clear photographs or videos showing the issue.
We may offer troubleshooting, replacement parts, workshop repair, replacement or another appropriate resolution depending on the circumstances and the applicable warranty.
Product Information and Marketing Support
Approved trade partners may request available materials to help present T-Sport products accurately to their customers.
- Product photographs
- Product specifications
- User manuals
- Product videos and demonstrations
- Technical information
- Battery and charger specifications
- Available compliance documentation
Product descriptions, specifications and images must not be altered in a way that could mislead customers. Availability, delivery estimates, range figures and product specifications should be checked regularly.
Frequently Asked Questions
Is there a minimum order quantity?
There is normally no fixed minimum order quantity. Approved partners may order one product for a customer or purchase larger quantities for stock.
How much is the trade discount?
Trade discounts are confirmed after your application has been reviewed. Discounts may depend on the product, order volume and type of partnership.
Do website prices include VAT?
Website prices are displayed exclusive of VAT. VAT will be applied where legally required.
Can I order directly through the website?
Yes. Once your trade account has been approved and activated, you can sign in and place eligible orders through the website.
Can you deliver directly to my customer?
Yes, dropshipping is available for eligible orders. Please provide the customer's complete and accurate delivery address when ordering.
Can I buy only one scooter?
Yes. You do not need to purchase a pallet or a large quantity to use an approved trade account.
What happens if a product is out of stock?
Where possible, the expected availability date is displayed on the product page. You may order when stock becomes available or contact us regarding larger forward orders.
Do you provide spare parts?
Yes. We stock a growing range of spare parts and can also order selected model-specific components when required.
Do you supply international trade customers?
International enquiries are welcome. Delivery options, customs requirements, dangerous goods restrictions and costs will depend on the destination and products ordered.
Can I become an exclusive distributor?
Territory or distribution arrangements may be considered for established partners based on location, sales capability, projected order volume and ongoing performance.
Interested in Working with T-Sport?
Please complete the trade account registration form below. We will review your business details and normally respond within 24 hours.
Once your application has been approved, your trade discount will be activated on your registered account.
Trade account approval is at the discretion of Tandex LTD. Discounts, product availability and trade terms may be amended or withdrawn. Additional conditions may apply to individual orders, territories or distribution agreements.