Terms of warranty
Your goods are covered under a 6 month warranty and T-Sport SUP Paddle Boards 5 years. This means any manufacturing fault within this time frame is covered and will be repaired/replaced or refunded if this is not possible. When claiming under a warranty you are legally obliged to return the product or defective part to us for examination.
Due to the nature of the products we sell and the environment they operated in, breakages can often occur therefore general wear and tear or any damage caused by misuse is not covered, this warranty covers you solely against manufacturing faults. If the product or parts are not covered by the warranty or your statutory rights a quote will be supplied for repair or replacement and the cost of returning the product or parts back to you (please see repair service section for details). All warranty claim decisions are final.
ALL REFUNDS ARE PROCESSED within 14 days - it is our aim to get your money refunded back to you as quickly as possible. No compensation payment or refund will be made for, but not limited to, disappointment, or time lost.
An extended returns period may be accepted at certain times of the year or in exceptional circumstances however this is at our discretion and only if pre-agreed between us before purchase in writing.
This does not effect your statutory rights