Extended Warranty for T-Sport Mobility Scooters and Powerchairs

We offer an optional Extended Warranty for mobility scooters purchased directly from us. This extension adds an extra year of cover starting from the original purchase date and includes one full scooter service during that time.

Please note: Certain components are excluded from this warranty extension (see Exclusions section below).

What’s Included

The extended warranty covers faults related to manufacturing or workmanship under normal use. If a covered issue arises, we will repair or replace the faulty parts as required.

A full service is also included during the warranty period. This service involves a detailed check of your scooter’s key components. If any parts outside of the warranty scope need replacing during the service, the cost of those parts will be charged separately.

All repairs and services under this warranty must be carried out at our workshop. It is the customer’s responsibility to transport the scooter to us, as collection and recovery are not included. To ship the scooter, please use the original packaging to protect the scooter from damage. For shipping quotes, you can use www.interparcel.com

What’s Not Covered

The following items are excluded from the extended warranty:

• Batteries – Considered consumables, batteries are not included. Please follow the manufacturer's guidelines to maximize battery life.
• Tyre Punctures – Wear and tear items such as inner tubes are not covered. We recommend keeping a spare on hand.
• Motor Brushes – These are subject to regular wear and are not included in the cover.
• Electromagnetic Brakes – Considered serviceable items, these are not part of the extended warranty.
• Lights & Bulbs – Replacement of bulbs or lighting components is not covered.

If any of the above components require replacement during your included service, they will be charged separately.

Important Terms

• The extended warranty is valid only for the original purchaser of the scooter and cannot be transferred to another owner. 
• The cover applies only to faults occurring through normal, intended use. 
• Damage due to misuse, neglect, accidents, water exposure, unauthorized modifications, or third-party repairs is not covered. 
• Claims must be supported by proof of purchase, including the date and purchase amount.

Peace of Mind You Can Rely On

We designed this extended warranty to give you added confidence and continued reliability from your scooter. If you have any questions or would like more information, feel free to contact our team - we’re here to help.